– Services –
With the ensuing launch of 5G technology and the significant growth of the Internet of Things (IoT), mobility has never been more important for businesses looking to become nimbler. DidgeNet can currently support hundreds of customers nationwide with a fully managed mobility solution, taking the administrative strain off businesses with large mobile fleets.
Powered by our partner Telstra and BoxerICT, DidgeNet can help you make informed decisions, deliver on customer demands, act quickly on opportunities or foster collaboration among mobile employees.
We’ll help take the pressure off your in-house IT resources to provide you with the convenience and accountability of a single end-to-end relationship.
We’ll help protect your mobile fleet and preferred device types with ongoing software updates including security, patches and governance layer.
Reduce staff downtime
Many issues can be resolved quickly – so your staff can get back to work. And our dedicated support can easily keep pace with your mobile fleet growth.
We’ll help you plan, deploy, integrate and manage a range of mobile devices including public and customised apps to optimise your organisational performance.
Improve cost control
Our single-provider approach supports and helps to protect your corporate network and data. So your teams can work more efficiently on the go.
We can also help you manage the following,
Project management to oversee solution set-up (Architecture & Service Design).
Hardware repair / replace, just in time spares pool management through real time inventory tracking.
Procurement and deployment services
Procurement and deployment of hardware, device management / policy, adds and changes.
Customised reporting aligned to business requirements for key stakeholder access to movements and performance SLA’s.
Help desk support
Level 1 ticketing, Level 2/3 triage & ticket management, plus escalation. Web reporting tools.
End to end logistics tracking and reporting
Using Express Post services and off grid tracking through the Telstra Mobility Control Service (MCS).
Through our day to day work and the relationships we form, we pay respects to the traditional custodians of the lands on which we work, travel and conduct business. We acknowledge and pay respects to our elders past, present and emerging.
Partners & Registrations
DidgeNet values its key partnerships strengthen our service offer and help connect our customers to industry leading products and services.