IT services and expertise
Strategic technology consulting and IT service delivery
We’re used to working with businesses, from start-ups to government departments, to ensure their IT projects and ongoing technology requirements are running securely and smoothly.
We work with small business owners, CIOs and CTOs to understand and solve their technology requirements, and ensure they make the most of their IT investment.
We take the time to understand your business, processes and workflows so that we can design and implement the most effective technology solution. Collaboration with your team and end users is key to ensure we provide the right-fit solution.
Our services
Microsoft 365
We offer Microsoft 365 consulting and implementation as a Microsoft Partner. Book a call today to discuss your Microsoft 365 requirements and better understand the value to your business of:
- E5 Advanced features & configuration
- SharePoint Online migrations from multiple cloud storage providers & on premise storage
- Data Retention Policies and Labelling
- ATP defender policies and deployment
- Integration with Azure Sentinel
- Exchange Online migrations
- Data leakage policies
- Insider threat configuration & management
- Microsoft Purview and journal migrations
- Power BI analytics
- Hybrid cloud setup & configuration
Managed IT Services
Need an IT team but don’t want to hire one inhouse? Look no further than engaging our qualified, certified IT professionals. We can help on a contract or retainer basis for all your IT installation, maintenance, monitoring and support needs.
We can support your existing IT team with special projects or digital transformation as part of our managed service provider offering. Or we can be your one point of contact for all things IT related. Chat to us about the range of services we can offer your business.
IT Consulting
Our varied and deep expertise across a range of high profile Australian technology transformation projects allows us to seamlessly advise your IT requirements. Lean on our IT specialists to support decision making for IT resourcing, digital transformation projects and advise on technology migrations.
We love a challenging IT problem, but even better, we love helping your team reach the best possible solutions. Chat to our team of experts today.
Network Services
There are a number of elements we support with our Network Services offering. Our clients need robust and reliable network infrastructure to ensure business continuity and cyber security that’s why our range of network services are designed with connectivity, security and scalability in mind.
Our network architects collaborate closely with your team to design a network that aligns with your business goals and internal processes. We consider Network Topology Planning, Scalability Strategies and aim to reduce Redundancy minimise downtime.
Protecting your network is paramount. Our security services include Firewall Configuration, Intrusion Detection and Prevention and Network Access Control. We are ISO27001 certified and ensure that our work stands up to these exacting standards.
Wireless connectivity across your premises is important for your team to be efficient. We can manage Wi-Fi Deployment, setting up Guest Wi-Fi Networks and optimising your Wi-Fi Coverage.
Our proactive monitoring and management services will ensure we detect any IT issues 24/7. We regularly check our network parameters and have prompt Incident Response to rectify any network disruptions.
Cyber Security, Risk & Compliance
Our cyber security certification (using ISO27001 certified consultants) ensures our experts design a cyber security strategy, that secures IT frameworks and minimises your exposure to digital threats.
Cyber threats are constantly evolving, so using a trusted partner to keep your IT systems up to date with the most current hardware and software technology is important to minimise business disruption. Our remit will ensure cyber security services will keep yours and your customer’s data and businesses reputation as clean as possible.
Our team are pros at assessing your existing protocols and security features, recommending and actioning security fixes, and monitoring for suspected security and data breaches. Network and cyber security is key for your business success.
Managed Cloud & Consulting
The benefits of Cloud environments are well known. Our technology consultants can help you decide on the best Cloud environment for your business (we specialise in Microsoft Azure, Amazon Web Services and Google Cloud software). We can also advise on maintaining hybrid environments and support your business to migrate to the cloud.
Regardless, we can support your decision making process with regard to cost/benefit analysis and scalability. Some of the common services we support with in this space include:
- On-Premise to Azure, AWS & GCP cloud migration and modernisation
- AWS – Google Cloud – Azure Architecture and Devops
- Automation (Jenkins / Bamboo / Ansible)
- Azure Active Directory Identity and Access Management consolidation
- AWS - Azure Oracle / SQL Server / Postgres / MongoDB large database IOP performance with substantially reduced cloud costs (typically 50-80%)
- Zero downtime database migration from on-premise to public cloud
- Azure VMWare Services
- Azure Virtual Desktop
- Azure Sentinel implementation and operation
- Kubernetes serverless computing architecture
- Virtualisation design and administration
- Storage design and administration
- Backup and recovery solution architecture
- Disaster Recovery Solutions
- Analytics – AI/ ML
Information Management
Our clients love investing in new technology, but it can be difficult to allocate budget to managing current systems, organising and protecting data. We’ll advise on good database management systems and practices, from data backup options, recovery of data, and data classification and labelling.
We’re big fans of the Veritas Enterprise Vault™ and we’re just one of a few businesses in the Asia Pacific region trained to deliver this solution. This is a great solution for email archiving and data retention of everything from social media, to internal messages and electronic files. With a lifespan of 20+ years, this is an Information Management solution for the long term.
Vulnerability Management
Managed Vulnerability Patch Management helps to stop threat actors and data breaches.
Our daily vulnerability risk assessments ensure your data and IT environments are protected.
Continuous vulnerability scanning prevents any loopholes being exploited. Our continuous scanning protocol ensures we identify your devices, conduct a vulnerability scan, classify by severity of vulnerability, remediate the issue and validate the fix.
Scanning technology is delivered as a cloud service, with compliance reporting provided in your chosen framework.
Virtual CISO Service
If you don’t have a Chief Information Security Officer in-house, you may want to consider our vCISO service in today’s dynamic and complex cyber security heightened environment.
We can support your team to oversee strategic cyber initiatives, provide expert guidance on processes and implementing new systems and ensure you have a comprehensive cyber security strategy in place.
Our value to your organisation is in the deep understanding of cyber security governance principles and risk management methodologies. Trust our vCISOs to provide risk management and mitigation strategies, operations protection, developing a cyber security culture in your organisation and providing right fit reporting to your Senior Management.
How can we help with your technology problem?
Let our team of expert technology consultants guide your business through the latest in digital technologies and advancements.
Trusted by our customers
Justin Jefferies, COO
"DidgeNet is proactive rather than reactive. They were instrumental in designing, building, and implementing controls for our information security management system."
Andrew Mooney, Chief Financial Officer
“DidgeNet’s homepage states that they are “connecting the dots between people and technology” and they certainly stand by this statement.
The relationship between Sheldon and DidgeNet is more than an outsourced IT provider and customer – DidgeNet are our IT Manager, and they are extremely proactive in recommending and implementing solutions – especially in the areas of network performance and cyber-security.”
How can we help with your technology problem?
Let our team of expert technology consultants guide your business through
the latest in digital technologies and advancements.
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